Goibibo — paid hotel booking

Address:

OYO 2703 Apartments, 700091

This is regarding my goibibo booking reference number htljw8bu99 and hotel booking id: [protected]. The hotel name is oyo 2703 apartments, salt lake, sector 3, kolkata.
I made this prepaid - non refundable booking on 24 june (A month before my check in date) and i have mentioned the check in time as 9.30pm from 23 july-26 july, however due to some turbulence my flight from delhi to kolkata got delayed and i reached kolkata at 10.30pm. We arrived the hotel location at 11.15, since 11.15 to 11.45, we were banging doors of hotel but no body opened.
I called oyo customer care multiple time to tell them that my check in would be delayed because of delayed flight but nobody connected me to hotel authority.
Somehow by calling oyo customer care i got the contact details of hotel guy & when i called him and said that i have been waiting since half an hour outside his hotel. He refused us to enter in the hotel saying that he has already sent a notification email to oyo that this booking has to changed as he can not offer his rooms at this cost. So on the final day he decided this that the amount at which booking was done wasnt enough for him. But i haven't received any email neither from oyo nor goibibo. Infact at 6.30pm on 23rd july i got a notification from goibibo saying "hope you are enjoying your stay at oyo 2703 apartments". So does this mean any notification of cancellation or what.
Now after pleading him for 10 mins that the guests have been travelling since morning, he said he has another property nearby and he can offer us that only after we cancel the previous booking with another amount of 1500 rs per day.
However my previous booking was pre paid for 3 days. The amount deducted from me was 3559 and it is non refundable.
I had to shift to another hotel and pay 1700 rs to the hotel guy while checking in.
Now i want my refund of 3559 rs because it is not my fault that i am forced to cancel it now.
Though i have not done the cancellation yet.
I would request the authorities to look into this matter and take necessary actions.