Goibibo — Refund not credited to the account

Address:

Gurgaon

Pnr mbignj & i8etqs, refund processed by spicejet on[protected] but the customer care team at goibibo does not bother to check. They say amount is updated as a credit shell with spicejet. I have sent them the screen shot of goibibo app & also spicejet website which says not credit shell for these pnr's. No response to the email. Ticket was raised for the same but closed without contacting me by their executive rosy