Goibibo — Refund not given for PNR JJJQVW

I am waiting for refund for my booking under the PNR JJJQVW. The refund was initiated to my credit card but as I have blocked the credit card it got rejected. As per Goibibo executive they requested for bank details for neft transfer in month of September which was provided to them. I have been following up since 2 month and every time I am getting same reply that it will be completed in 14-14 days. Even the customer care executive are saying the same but this is now 2 months. Enclosed PNR detail and mail following.
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Ibibo Group / Goibibo customer support has been notified about the posted complaint.
Nov 20, 2020
Updated by [email protected]
I have been waiting for 2 month for refund
Nov 20, 2020
Updated by [email protected]
As issued is not resolved why are you closing the request. This is still not received

Nov 22, 2020
Updated by [email protected]
Goibibo can you update I have still not received the refund amount

Nov 22, 2020
Updated by [email protected]
Goibibo What kind of commitment is this..Now don't comment to update the ticket..your ticketing system doesn't have option to update..don't loot customer like this..is this portal Just have an option to update or is there any action been taken by consumer complain site???
Nov 24, 2020
Updated by [email protected]
Goibibo Still waiting for the refund when are you going to refund the same. Even after raising request and sharing necessary details you people are behaving like you don't know it..
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