[Resolved] Goibibo — refund status | |
Hello sir.. I had cancel my bus ticket booking on 9 april 2019.. After that goibibo send a reference number to track the refund status.. I tried but no information.. I want my refund money in urgent.. Goibibo agent tell to contact you.. So i contact you to sokve my problem.. Still now my refund cash noyt yet credited to my account.. My bank reference number is[protected]. Thankyou.. Was this information helpful? | |
May 26, 2019 Complaint marked as Resolved Ibibo Group / Goibibo customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Ibibo Group / Goibibo Customer Care's response Dear shruthi75, Greetings from Goibibo.com We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. We tried to pull up your booking details with the information you shared, however, we could not find the booking id/transaction details you are referring to. We request you to share the BOOKING ID/Payment ID along with e-mail address and contact number used at the time of booking, to check and validate the incident. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected] Calling From Abroad: +91-[protected]. You may connect with Goibibo ASAP to assist you further. Assuring you best of our services. Regards, Team Goibibo Verified Support Apr 22, 2019 Ibibo Group / Goibibo Customer Care's response Dear shruthi75, Greetings from Goibibo.com We are resolving this case, as we have not heard from you after the details requested. Further, please note that Goibibo has dedicated customer support line 24*7 on the contact numbers shared below, along with CHAT support option available under the "HELP" section on Goibibo mobile APP: Within India:[protected] /[protected], Calling From Abroad: +91-[protected]. You may connect with Goibibo anytime to assist you further. Assuring you best of our services. Regards, Team Goibibo | |
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+91 92 1302 5552 [Goibibo]
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