Address: | Goa | Website: | Goibibo app |
PNR[protected]
I had booked a resort with this pnr number at Goa green valley resort morjim through Goibibo app for which I was denied check in and I have already paid my money . I request a refund for my booking as I was denied check in.
By when can I get my refund .?
I checked the status on app it shows booking completed and I got a message for feedback of stay but in reality I was not even given check in nor I stayed the the property.
I contacted the customer service people over call to which I got a very rude and unsatisfactory response . Please audit the calls. I was kept on hold for an hour and was told no other nearby property is available . The customer care person sounded drunk and uneducated to help me with my concern. I suffered a lot that night as it was heavily raining out and was night time and the area was dead with no accommodation to stay . I request for my refund but no reply has been sent by Goibibo team . Was this information helpful? |
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