Goibibo.com — Wrong Information provided by your staff

 
1 Review
Pune, Maharashtra, India
 darshan dangre
Mail on 23rd Feb(Refund Amount 1934) Dear Customer, Greetings from goibibo.com!!! This is in regards to the cancellation of your reservation with the booking ID LB01NR5P//N6EF8WHWW We tried contacting you on your registered mobile number with us however unable to establish the contact. We called you to discuss about cancellation fee as no refund will be remaining once the booking is cancelled. Booking ID: LB01NR5PAirline Cancellation Fee: INR 1500.00Goibibo Cancellation Fee: INR 200.00 Booking ID: N6EF8WHWW Airline Cancellation Fee: INR 1500.00Goibibo Cancellation Fee: INR 200.00 Refund amount will be : INR 1934.00 Mail on 24th feb(Refund amount reduced from 1934 to 1160) Greetings from goibibo.com!!! This is in regards to the cancellation of your reservation with the booking ID LB01NR5P//N6EF8WHWW We tried contacting you on your registered mobile number with us however unable to establish the contact. Please note that no refund would be applicable for Bangalore to Coimbatore sector once you cancelled the booking.However for Pune to Bangalore sector refund would be INR 1160.00 Booking ID: LB01NR5P ( Bangalore - Coimbatore )Airline Cancellation Fee: INR 1500.00Goibibo Cancellation Fee: INR 200.00 Booking ID: N6EF8WHWW ( Pune -Bangalore ) Airline Cancellation Fee: INR 1500.00Goibibo Cancellation Fee: INR 200.00 Refund amount will be : INR 1160.00 Mail on 11th march(Refund amount reduced from 1160 to 920) Greetings from goibibo.com!!! This is in regards to the cancellation under the booking ID N6EF8WHWW. Please be rest assured that your refund has already been processed from our end as per the following details:- Booking ID: N6EF8WHWWRefund date:[protected]Bank Reference Number: GOIBI.2262.[protected] Refund amount: INR 920.00Please check with the bank in case of any discrepancy and you can quote the above reference number to help them in locating the refund amount. Apologies for the inconvenience caused and we appreciate your understanding and patience in this matter. Do feel free to write us in case you have any further concerns regarding the same. In every two days you people are changing refund amount, , This is an absolute case of cheating on your part..

Complaint Status


[Mar 11, 2015] Ibibo Group / Goibibo customer support has been notified about the posted complaint.
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    Goibibo.com - Wrong Information provided by your staff