[Resolved]  Gojavas — No Information Regarding Shipment of the Product

Address:560059
Website:Gojavas

I have order moto e2 in Snapdeal on October 27. It has to be delivered by Gojavas between 29 october- 2 November. Today is 4th November, upto now there is no information from them. while tracking it is updated till october 31 only! Along with this i have ordered another items also, i have received them. But not this one.
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Complaint marked as Resolved 
Gojavas Courier customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2015
Gojavas Courier Customer Care's response
Dear Customer, We request you to please inbox us the AWB number of your order. Without tracking details we would not be able to assist you. regards, Team gojavas
Complaint comments 

Comments

Dear Praneetha407

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
My order Id in Snapdeal is : [protected]
Tracking Number is UNISNPP4782872
I have attached the status of my tracking details also. Please inform me early as possible. If my item is not dispatched within 2 days, i will cancel my order. I have paid the amount for that item also. So, please help me regarding this.
Dear Praneetha407

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
i have orderd moto e 2nd gen mobile on 2 nd november, today is 7th november the last update from gojavas is on 2nd november . since last 4 days i an am seeing my status is in transit to Durgapur only .Order ID: [protected] (1 Item), AWB No: UNISNPC14865434. i have ordered it from snapdeal.it has been shiped on 2nd november but till now i have not got my product so, sir kindly take action against it as soon as possible.
Dear Praneetha407,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team
Gojavas — Product not yet Deliver

My order was dispatched on 18 October 2014 but till now both has not yet reached to me. Status is showing it is in Belgaum. It is more than one and half years that my order is still in same status. I have paid the amount for that item. When it is going to reach at my place. This is too much frustrating me. Can you please immediately look into this and help me. Please inform me early as possible. Below are the details for both the orders and also attached is the file for reference:

1) Order Number is[protected] and (AWB Number) Tracking No: MUMPVGP242215
2) Order Number is[protected] and (AWB Number) Tracking No: MUMPVGP242232

Gojavas Courier Service — Did not receive purchased item.

My order was dispatched on 18 October 2014 but till today not yet reached to me. Status is showing it is in Belgaum. It is more than one and half years that my order is still in same status. I have paid the amount for that item. When it is going to reach at my place. This is too much frustrating me. Can you please immediately look into this and help me. Please inform me early as possible. Below is the detail for the ordered and also attached is the file for reference:

Order Number is[protected] and (AWB Number) Tracking No: MUMPVGP242244

Gojavas — have not received order yet and no contact information

hi i have placed a order at snap deal and was suppose to receive it on 2nd amy and still i have not received it. tracking no /: UNISDEXNC106534 please do the needful.

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