Gonoise.com — Again and again receiving the defected unit on the name of replacement

I purchased three units of noise ultra 2 on 30th December. Unboxed 2 of them on the same day and they were good. But i unboxed the third unit on 12th jan and found it defective so registered a complaint. My product was picked up for return/replace and then after many calls with the customer service I got the replaced product. The replaced product is having more damages than the previous .. First of all it has not been replaced.. I have received the same unit with more defects. Earlier there was not a single scratch on the screen but now the replaced unit is having scratches on the screen too.. Such a pathetic service...when contacted the service team immediately after the delivery of the replaced product.. They requested me to raise a complain again. So i did. Again they promised me to replace it with a fresh piece. They can arranged a reverse pickup. Today I received the so called replaced unit. I am so shocked that they have again sent me the same defective piece. Noise is a real cheat. Please don't buy any product from this company. They are fraud. My ticket id is 553347
Was this information helpful?
No (0)
Yes (0)
Gonoise.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gonoise.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    547
    Pending
    0
    Resolved
    16
    Gonoise.com Phone
    +91 92 5556 2526
    +91 88 8213 2132
    Gonoise.com Address
    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
    View all Gonoise.com contact information