Gonoise.com — Noise flair neckband retuned on 07.05.2022 for the warranty & till now I didn't tecieved also I am not getting proper after 11

I was booked pickup service for repairing of my flair neckband on 7.5.2022 they said it will take 15 days but till now I didn't received my neckband and tried to contact but there is no proper response I am not getting any useful information about my product and noise complaint tracking page was updated last 11.05.2022 and till now that is not updated and tried to contact from email and last email I received from is 12th may and also tried call on [protected] but at this number proper customer service is not there and also I tried to contact at Instagram and they only asking a time