Gonoise.com — noise shots x5 charge

Hey i ordered for the above mentioned product ie noise shots x5 charge from its online store gonoise.com.
I placed the order on 19/08/2019 and i got it delivered by 24/08/2019.
When i checked the item the left earbud wasnt working correctly and not even pairing with the other one.
I tried to contact their customer care services but no ones answering. I also send them messages into their complaint box and also mailed them 3 times to their mail id for a return/replacement. And yet there is no response from the gonoise team.
All i need is a return/replacement for my product and i need it asap
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Gonoise.com customer support has been notified about the posted complaint.
Aug 28, 2019
Updated by Taaf
No response from the gonoise team after one day. My order id is 386677. Very bad gesture from the customer service.
Complaint comments 

Comments

I had an issue regarding my gonoise colorfit watch some software issue.

They asked me to return the product .they will replace it.now its almost a month gone and they are not responding .
I losy my money as well as watch too
Now either i want my watch replaced or refund.

I had hardly use it 2 days

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    Unit 30/31A, Tower B1, Spaze IT Tech Park, Sohna Rd, Gurugram, Haryana, India - 122001
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