| Address: | Wardha Maharashtra | | Website: | www.goodyear.co.in |
On 16th April 2022, I was driving my car on highway (SH-243) along with my family. All of sudden (around 6:10 pm) driver side front and rear tires got burst even though road condition was good enough and car speed was in the range of 50-60kmph ( telematic data of Tata’s iRA app). Rear vehicle slightly grazed my car and somehow I could control and stop the car. By Gods grace nothing serious happened. Till date car has just covered 2157kms. I haven’t altered anything in the vehicle and all tires in the vehicle are right from the showroom itself (Factory Fit).
I would also like to highlight that the air pressure in the vehicle was as recommended by the CAR and in fact a point less than recommended (accounting for summer). I fail to understand how this could happen in a brand new vehicle (help me understand if you do!). Attached are some of the images which shows the damage to the tires sideways. I did not get any convincing answers from the service center when I approached them and by the looks of it, I felt the resolution could take a long time. I’m not sure why would one of the best vehicles out there in Indian market has serious issues in its tires. Now, every time I take my vehicle out I’m concerned if its safer on the roads to take my family with. Apart from the financial load I’m very much concerned about the safety now and seriously doubt about the “Safety rating” of the vehicle. I urge you to look into this matter very seriously! And tyre company is not giving replacement for tyres since car manufacturers does not warranty tyres Was this information helpful? | 
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