Google — google pixel 2 support

I have purchased the pixel 2 from croma on 26th nov, 2017. After a month i noticed some problems with the device. For this i registered a complaint with the google support. They picked the phone on jan 22nd 2018 from my office. Since then i am waiting for my phone to return. I have been paying out the installments without using the phone. If this is the service they are going to provide i want my money back. I spent rs61000 for this and i want my money back.
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