Google India / Tez — amount debited in my account but beneficiary not received

Address:

202,little rock apartment,miyapur, Hyderabad, Andhra Pradesh, 500049

I have transfer 10, 000 rupees transaction on 7th jan 2019 via google pay to my friend sbi account, amount debited in my account but my friend not received. I have raised the complaint and sended mail also, google pay asking both account statements i have submitted also, google pay customer service department and send so many emails. Always getting same response like we are escalate, checking, 7 more working days, how to collect my money.

Google transaction id: cicagkdi59kbaq

I am very very dispointed with their customer care,

Please help me.