Google India / Tez — failed transaction by google pay

Address:560008

Made two transactions, one worth rs.2000 and other rs.2500 on 10jan 2019 to recipient's account through google pay. Money has been deducted from my account but not deposited in the receiver's account. Tried contacting google pay multiple times, sent them the account statements, but still no response. Issue pending with them since a month.

Please contact google pay and ask them to resolve this.

Upi mobile no: protected
Amount: 2000 and 2500
Date: 10jan2019
Senders account: hdfc bank, receivers: sbi
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Google India / Tez customer support has been notified about the posted complaint.
Feb 10, 2019
Updated by Anurika Goel
Please let me know if any additional information is needed from my side
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Hi my upi transaction id[protected] it shows money delivered to my friend account but they did not received the money please do some action thank you.
I've sent 1000 rupees to my friend but he didn't received it, the amount was debited from my account but not credited in my friends acocount, please help me to get my money back.

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