Google India / Tez — Fraudulent payment | Payment reversal | Theft

Address:

Havanus Layout, Dharahalli Bangalore Karnataka Pin Code - 560073

Intentions behind the reporting for this account are 2:
1. Block this fraudulent business from google pay (Google Tez) before they scam other users
2. Possible reversal of payments from this fraudulent account.

This account claimed to be a business selling mobile phones from Bangalore and asked for payments for "Samsung Galaxy Note 20 ultra", which they will then deliver at my doorstep.

I made my payment through Google pay to "[protected]@upi" in 3 parts for 2000, 26, 000, 5, 040 making the total of rupees 27, 040.

The device never reached my house. On asking for refunds, this account blocked me on WhatsApp, call, and every other place.

I have all the chats, all the call recordings, and all the invoices sent by this merchant.

I chose Google Pay because of its policies against theft and reversal of payments (hosted on support.google.com)
I ask Google to block this merchant as well as expect a full refund for all my payments.
I will be more than willing to make my case in the emails.