Google India / Tez — no refund after transaction failed

Address:

500061

Hi team,

I make a recharge of 409 plan of vodafone in google pay (Tez app) on jan 23, 2019 amount got debited and transaction got canceled, received info that the amount will get refunded within 7 days. Followed up with customer care and at last they told me raise the dispute with vodafone from google pay app. But no update from dispute team.
Hoping that my dispute will get resolve at earliest and thanks in advance.

Regards
Nayeem