Google India / Tez — refund

Address:

632014

I have tried subscribing to alt balaji app through google pay using my debit card on feb 14 and my amount was debited but subscription failed and i have contacted alt balaji their support team has said that they have not received the amount but google payments show that my amount was debited but not yet refunded so could you people please help me resolve my issue and refund my money as soon as possible. The mail i received from alt balaji support team was
"basis our telephonic conversation, request you to please contact google support as the transaction has been cancelled.

The order ids mentioned below can be used for reference:

1) gpa.[protected]
2) gpa.[protected]"

Please help me resolve the issue as soon as possible

Thank you