Google — Moto G

Address:

Kottayam, Kerala

I own a moto g. Google forced me to update to kitkat and no option to stay in the jelly bean update was given to me. After I have switched to kitkat I am experiencing serious issues like call drops, internet connectivity issues, earpiece/mouthpiece/speaker does not works battery goes down to 1% and sometimes I cannot not even hear the phone ringing it just vibrates and no sound at all. I have important calls and most of them are being left dropped or unanswered. All these started with an update and they have not provided any rollback option or fix till now. Its been 3 months. I wonder why they are treating their customers like this.