Google Play Store — cyber fraud/crime from net banking

Address:

Raigad, Maharashtra

Sir, with due respect I want to state that I have purchase a Nexus 5 mobile from Google play store on 11.12.2013 of Rs. 28, 999/- and money given from ICICI net banking. After some days on 23.12.2013 again same amount Rs. 28, 999/- deducted from account for same mobile by Google play store without any my instruction or password. On 26.12.2013, I received a nexus 5 mobile by currier (one set only). Two times money /amount deducted from my account for one mobile set. I contact to Google play via phone[protected], he answer gave me that on 11.12.2013 of Rs. 28, 999/- we taken as hold & not charged. And we release the hold on 18.12.2013 So Please to investigate the matter & revert my extra paid amount Rs. 28, 999/-