Google Tez — my money deducted but not credited to the recipient's account

Address:Kolkata, West Bengal, 700152
Website:google tez

I have done a payment of 2990/- rupees on 6th november, money deducted from my axis bank account but not credited to the recipient's account. The upi transaction id is[protected] and the google transaction id is cicagic6_pbuew.
I have done this through upi payment procedure. The status of this payment is showing 'processing'.
I have previously done another payment through upi of rupees 600/- which is showing "processing", and here also my money deducted but not creited to the recipients account. Here for this transaction the upi transaction id is[protected] and the google transaction id is cicagidykps0za
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Nov 06, 2017
Updated by sagniik
the complain is not resolved
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