Google*kay Richey — Deducting an amount from my personal account without performing any transactions

On November 10, 2020, I received a letter from the bank with a deduction of 829.99 EGP from Google * kay Richey, and I did not make any transactions on this day. Please, I want to refund the deducted amount as I did not purchase anything from this site and did not make any use of it.