Government Of Andhra Pradesh Transport Department — DL Payment amount deducted but Application failed

Website:

aprtacitizen.epragathi.org

My name is Harsha Vardhan, residing in Guntur, Guntur District. Andhra Pradesh - 522001

My Aadhar Number:[protected]

With my Aadhar authentication, I was applying for DL on AP RTA Citizen App, the process went fine until payment success and amount got deducted. But I see that the web application failed to complete my DL application process. So I lost my money but I could not complete DL application.

Please help me refund my money back.

I've done the payment through Paytm Payments Bank with the UPI reference[protected] and Payment ID[protected]PayUmoney)