[Resolved]  BSNL Kamrup Assam — Non credit of recharged amt

Address:Kamrup, Assam

I had recharged with Rs. 200 as Topup frm [protected] on 30 Dec 2012 at 19:18:03 hrs.PF.Rs.0, ST: Rs.22, Net Amt Rs.200, Bal : Rs.211.1 , Ref . [protected].

But, due to system fault, I could not get the credit of above recharged amount till date, even after repeated complaints telephonically and in writing also. I had lodged several complaints with CCE as well as BSNL Rangiya/Kamrup in writing . Nothing has been heard from BSNL so far.

Please afford credit of Rs.200 to my existing mobile no. [protected] immediately.

Ved Prakash Pandey
contact no. [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL — Short Amt received on recharge

I had used the online option to recharge / top up my prepaid connection. As per detail available in the bsnl website to recharge the amount of 110.00 the talk value would be 100.00 for one month validity. And I used the same option and transfer the amount through net banking of My ICICI bank account on dtd 18/05/2009 vide their narration - BIL/[protected]/Recharge/... But after payment of rupees 110 I got only 30 rupees credited into my bsnl prepaid connection instead of rupees 100.00. for this i contact the customer care services of the bsnl but every time they ask me that the balance amount will be deposit into your bnsl account within 24 hours. As today is 11th of the june and it has been passed 23 days from the transfer of the funds to bsnl but 24 hours of customer care of bsnl not yet come. So please guide what I do. it is not the matter of rupees 70 but matter of committment.
Dear Mr. Gupta,

Kindly write to us at [protected]@icicibank.com with ‘Customer Service’ as the subject line. Request you to provide the relevant details of your account, along with your full name and current contact details.

We will be glad to assist you.


Regards,

Nazia Sayeed
Office of the Nodal Officer
ICICI Bank
I HAD LODGED FAULT COMPLAINT FOR LAND-LINE AGAINST[protected] AND HAS BEEN BOOKED THE DOCKET NO. WAS

[protected] ON DATE 24.05.13 . BUT WITHOUT RESTORATION OF LINE FAULT THE DOCKET NO. WAS CLOSED ON DATE 28.05.13

EVEN AFTER REPEATED COMPLAINTS TELEPHONICALLY . I HAD LODGED SEVERAL COMPLAINTS WITH SDO/ADABARI .NOTHING

HAS BEEN HEARD FROM BSNL SO FAR . AGAIN I HAD LODGED FAULT COMPLAINT FOR LAND-LINE AGAINST[protected] AND HAS

BEEN BOOKED THE DOCKET NO. WAS [protected] ON DATE 29.05.13 THE SAME HAD CLOSED ON DATE 30.05.13 .

SO PLEASE LET ME KNOW WHETHER IT WILL RESTORE OR WITHOUT RESTORE BILL WILL CHARGED.

M.J.BEG
CONTACT NO. [protected]
I HAD LODGED FAULT COMPLAINT FOR LAND-LINE AGAINST[protected] AND HAS BEEN BOOKED THE DOCKET NO. WAS

[protected] ON DATE 24.05.13 . BUT WITHOUT RESTORATION OF LINE FAULT THE DOCKET NO. WAS CLOSED ON DATE 28.05.13

EVEN AFTER REPEATED COMPLAINTS TELEPHONICALLY . I HAD LODGED SEVERAL COMPLAINTS WITH SDO/ADABARI .NOTHING

HAS BEEN HEARD FROM BSNL SO FAR . AGAIN I HAD LODGED FAULT COMPLAINT FOR LAND-LINE AGAINST[protected] AND HAS

BEEN BOOKED THE DOCKET NO. WAS [protected] ON DATE 29.05.13 THE SAME HAD CLOSED ON DATE 30.05.13 .

SO PLEASE LET ME KNOW WHETHER IT WILL RESTORE OR WITHOUT RESTORE BILL WILL CHARGED.

M.J.BEG
CONTACT NO. [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information