| Address: B-90B, Level First, Kalkaji, New Delhi 110019 |
| Website: grandamanta.com |
I am writing on behalf of my father, L Gopala Krishna, regarding a deeply troubling case of fraud committed by a company initially named Grand Vivantha (now renamed Grand Amantha). This company has caused our family immense financial and emotional distress through deceptive practices.
On 15th January 2022, my family was invited to a meeting at a reputed hotel under the pretense of presenting a membership offer for hotel reservations and trip bookings. Through persistent salesmanship, false promises, and misleading assurances, we were convinced to purchase their membership. The representatives of Grand Vivantha assured us of numerous benefits, including:
Complimentary hotel reservations for special occasions (birthdays and anniversaries).
Gifts such as a champagne bottle, a cake, and other celebratory amenities.
These promises were, regrettably, nothing more than elaborate lies to lure us into their scheme.
In good faith, my father purchased this membership for a significant sum of ₹2, 00, 000, opting for their "no-cost EMI" payment plan. However, the promise of no-cost EMI turned out to be another fraudulent claim. The company failed to honor this arrangement, forcing my father to bear the burden of a high-interest loan repayment for over 52 months. This financial strain has deeply impacted our family, both monetarily and emotionally.
When we confronted the company and requested a refund for the membership due to their unfulfilled promises, they flatly refused to provide any resolution or reimbursement. Their refusal further exacerbates the financial and emotional distress caused by this situation.
To add insult to injury, the company has now rebranded itself as Grand Amantha, presumably to evade legal consequences. This rebranding further highlights their deceitful practices and lack of accountability.
We respectfully request the Consumer Complaints Cell to:
Investigate the fraudulent practices of Grand Vivantha/Grand Amantha.
Hold the company accountable for their misrepresentation and financial exploitation.
Ensure a full refund of ₹2, 00, 000 to alleviate the financial burden on my father.
Prevent this company from exploiting other unsuspecting families in the future.
We place our trust in the Consumer Complaints Cell to take swift and decisive action in this matter. My father’s only intent was to bring happiness to our family, but instead, we became victims of this scam. We hope that justice will be served and that no other family has to endure such distress.
Thank you for your time and attention to this matter.
Was this information helpful?
Post your Comment