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Grand Tourio Complaints & Reviews

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Last updated Jul 3, 2023
Complaints 142
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Grand Tourio reviews & complaints page 4

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P
Purvihpandya
from Mumbai, Maharashtra
Feb 24, 2019
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fraud done by company

Address: 401107

We have purchased the package for 6 year. They promise for 6 days holidays per day, now they says you have to pay 1700 per night for couple which was a first step of fraud which was not told before. Same thing was available in make my trip. Even they bought it from make my trip. It was told that only train booking is done by the client rest they will provide... Practically they said it was the mis statement, we have not understand the rules...
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Unhappy88
from Mumbai, Maharashtra
Feb 14, 2019
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fraud company we need to request pm for this cheater company

Hi we have purchased package and we paid 125k in full amount one swipe, we use to get movie tickets and all suddenly this fraud company implement new techniques that our servers are down we can't book any tickets till it will resolve firstly we know this is fraud company atleast we were getting movie and dinner tickets now they are not even giving that so that means our money and we have to beg them for services this is tottaly rediculous...
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janoronha
from Panaji, Goa
Feb 5, 2019
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services of grand tourio

Address: Mumbai City, Maharashtra

I had taken a membership with promises which seem to be fake. The persons who attended to me where bhavana and imran.

They do not have any fixed amounts. I paid an amount if rs 2.25 lakhs.
They do not disclose the name of the company till you pay the money.
It is nine months since i joined but have not been able to enjoy a single holiday.
Their servers were down for around 2 months. They do not answer the...
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Punit Sawant
from Mumbai, Maharashtra
Feb 2, 2019
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to get reimbursement from grand tourio holiday solutions asap

Address: Thane, Maharashtra, 400607
Website: grandtourio.com

Dear team,
I punit sawant have paid 1, 65, 000 to thane branch grand tourio on 19th jan. Of this 70, 000 was paid through credit card which they told would be on emi basis. But i later found my credit limit was zero and i am supposed to pay whole 70000 amount next month itself. Also these guys don't answer calls and they have this absurd rule not to answer mobile phones from 2 pm to 11 pm being in tourism department. Also during...
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Prithish Saha
from Mumbai, Maharashtra
Jan 25, 2019
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fraud company grand tourio

Website: www.grandtourio.com

I have taken the membership last year october. First they made all fake promises like emi conversion of the payment, which was not done. Now i have been trying to avail holidays for the first time and they are avoiding me since 3 months.
First since 2 months they said that server was not working. Now they are simply not taking call and hanging up when called without talking.

This is a fraud company. Anyone else suffering...
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piyu goru
from Mumbai, Maharashtra
Jan 21, 2019
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fraud/

Address: Mumbai City, Maharashtra, 400607
Website: consumer forum

Sir,
I Neeta Devi and my husband visited your office on 20 Jan 2019 at Thane in waves the boutique 2nd floor building, flower valley, opposite to Viviana Mall eastern express way on the basis of many call received from sales girls and staff of concerned company those who have met in R mall and asked to fill up a coupen on 19 Jan 2019. On phone they said to come in this office to collect the gift of rs 99000/- thousand. on arrival...
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nammapiyush
from Mumbai, Maharashtra
Jan 21, 2019
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fake and fraud payment

Address: Thane, Maharashtra, 400607

Respected sir
I neeta devi visited your office at thane opposite viviana mall on 20 jan 2019 on sunday on the basis of a call received from [protected] and [protected] against a coupon filled by us on r mall thane on 19 jan 2019 filled up by a sales girl. I liked it and got ready for registration and paid him for rupees 85000/- i. E for mr rakesh yadav. Mrs saylee kadam and mr gaurav of your company. While i compile the actual facts...
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nkunnekar
from Mumbai, Maharashtra
Jan 19, 2019
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refund of my money (inr 20000)

Address: Mumbai City, Maharashtra, 400077
Website: www.grandtourioo.com

Dear sir,
Based on a call from mobile no. [protected] we had visited to your thane office on 18.03.2018 and were attended by mr. Vinod & soyeb and explained us about your holiday package in detail against which payment for inr 20, 000.00 was made from my debit card on the assurance that credit card shall be issued with a emi and the money paid from debit card shall be refund back.

I would like to inform that last week...
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Vijay Nair711
from Mumbai, Maharashtra
Jan 17, 2019
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holiday membership

Address: Thane, Maharashtra, 400092

We had signed for the membership on 31/12/2017 and paid rs. 2, 50, 000/- at the thane office, located at 2nd floor, y building, flower valley, opp. Viviana city mall, eastern express highway, thane (W) - 40060. The executive attending was vinod singh ridhlani and his senior nisha karkri.
Till date that is 17/01/2019 which is more than one year we have not received the welcome letter and air-fryer which was promised. There was no follow...
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Pankaj.mehra07
from Mumbai, Maharashtra
Jan 13, 2019
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refund the membership amount

Address: 400077

We visited to grand tourio holiday solutions pvt. Ltd. Thane office as per their request for presentation and on that day, whatever they have explained, we taken the membership with reference to membership no.[protected], booking amount 25, 000 rs. On the same day and balance amt paid on 15th march-18.
We did not received any membership documents till feb-18, and when we enquire for the same it is been told that after paying the...
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Vinu1089
from Mumbai, Maharashtra
Dec 27, 2018
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not booking trips as promised. fake promises

I had taken 6 years membership for domestic nd international trips through grand tourio and i had paid 125000 rupees. Now when i want to go to a n international trip they are not booking hotels and flights claiming they have server issue. They don't call back and are least interested in providing service to customers.

Give my paid amount back grand tourio. Don't cheat the customers. We have paid you the amount, and we don't...
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Kalyani Bhor
from Mumbai, Maharashtra
Dec 27, 2018
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fake holiday package emi structure

Address: 421302
Website: grandtourio.com/contactus.php

Hi team,
I am my wife has visited on sunday to thane office where we were attended by gourav jinwal and saylee kadam. They explained me the holiday package of 190000 which after deductions of taxes was bought upto 160000. After explaining i said that i cannot take decision now, onto it gourav said that its a table detal if you leave now will not be providing the same deal. Since i was not convinced he added some extra facilities like...
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Anil sukalkar
from Mumbai, Maharashtra
Nov 15, 2018
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refund of my rs10000 taken as an advance

Address: Thane, Maharashtra
Website: [email protected]

I have received a call on 01/7/18 from Grand tourio informing me that I have own 3 free gifts for which for which I have to attend a 45 min presentation, as it was Sunday, we decided to attend it.on reaching there Mrs Sarika attended us on the table, she tried to convince us for Indian and abroad holiday, she told us that it's one day offer, you have to take it or leave it, we left the offer as it was beyond our financial ability.but in mean...
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Dr.PP
from Surat, Gujarat
Oct 16, 2018
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dispute claim against credit card transaction & fake promises

Address: Thane, Maharashtra, 400601
Website: www.grandtourio.com

During our travel on sunday (14/10/2018) evening, i stopped by a petrol pump to fill the petrol in my car. There one sales girl asked arrogantly to my wife to fill the details in lucky draw coupon to which my wife wrote her name and my contact number. Next day (15/10/2018), i got a call from the executive who mentioned no name of company; saying our coupon got selected for the free gift and need to visit their office opposite to viviana mall...
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Poorah
from Mumbai, Maharashtra
Oct 16, 2018
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service and fake promises issue

Address: Mumbai City, Maharashtra, 400708

We had taken a membership 5 to 6 months back they had promised many things but we had not received any thing out of that after paying the entire amount. I am continously calling and keeping a following. Many of the times they are not receiving the call. If once in a blue moon if they pick up a call they will ask to call back that much. Very poor service they offer. Only grand tourio cheats only cheats....
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Vikas_morde
from Pune, Maharashtra
Oct 8, 2018
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credit card payment

Address: Thane, Maharashtra, 400612

Hello,

I vikas morde visited your office at thane opposite viviava mall on 29th september i. E. On saturday. They explained me regarding your offer of domestic holidays i liked it and got ready register for it. But as my credit card limit was lesa than rs.85000/- so they took payment of rs. 35000 and informed me that they will send there icici bank executive for credit card and told me to apply for new credit card. After receiving...
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D khatai
from Mumbai, Maharashtra
Oct 6, 2018
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to get reimbursement from grand tourio holiday solutions.

Address: 400601
Website: www.grandtourio.com

Dear team,
I am damodar khatai, i got membership on 24.08.2018, i paid the package cost 85000/-for 3years.
Per year 6night and 7days will be tour plan,
As per discussion there should not be any extra charges except gst.
Butwhen i planned for goa tour which will be on 10.11.2018to 14.11.2018,, everything is chargeable,, starting from to and fro train tickets, pick up drop facilities,, every where i am to pay,...
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M
Malli Thakku
Oct 3, 2018
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fraud, false commitment, trapped, stressed, resolved 7

Hello all,

I read many complaints
Our mistake is before going grand tourio we didnt check in website

We trapped by following points:
As usual we got call that we select for a lucky draw
We went & they asked to attend the discussion for 45 min n receive the gift
Then they started by asking did u see the logo of grand tourio it's collaborate with Marriot, Hyath & ITC hotel
br...
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PraneshNew
from Mumbai, Maharashtra
Oct 2, 2018
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fake commitment

Dear sir, i bought grand tourio package on 4th mar 18, grand tourio team given me lots of fake commitment (Ravina and team) for ex:-i have paide the amount from indusind bank and icici bank credit card and they promised me they will provide me emi facilities with zero roi and they promised about air frier, both are the fake promised now i was trying to connect to ravina and all contact numbers are fake, when i discussed with customer care...
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RemyaIyer
from Mumbai, Maharashtra
Oct 2, 2018
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fake company

Grand tourio is a company which calls you for gift and offers tour package. Vinod, sahali and harish negi are from thane branch sales team mentions the offers which is then denied after taken money from people. When we tried to book the tickets muzammil from reservation team says we don't offer this service.

We spent lot of time going to their office as well call them but there is no response from them.

We want...
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