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Grand Tourio Complaints & Reviews

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Last updated Jul 3, 2023
Complaints 142
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Grand Tourio Phone Numbers

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+91 22 2501 5676
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Grand Tourio Website

Grand Tourio Head Office Address

No: 302-303, 3rd Floor, Surya House, Near Vidyavihar Railway Station, 7th Road, Rajawadi
Mumbai
Mumbai City District
Maharashtra
India
400077

Grand Tourio reviews & complaints page 7

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N
Niranjan Ameta
from Mumbai, Maharashtra
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not refunding money

Address:400077

On 21st feb, i got the call from grand tourio that my name was shortlisted for collecting 3 gift voucher and in order to collect that offer me and along with my wife will have to come there at thane office.

Me and my wife took interest for this. I met with mr. Akash and mr. Dharmendra on 21st feb. Both explained us the lot of offer which was applicable for that day only. I said that may be today i will not take interest so...
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S
Swati BT
from Mumbai, Maharashtra
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false and fake committments

Address:Thane, Maharashtra, 400604
Website:www.grandtourio.in

Grand tourio holiday solutions pvt. Ltd. Complaints & reviews
Grand tourio holiday solutions pvt. Ltd. — fake & fraud commitments
Swati bt on oct 12, 2017
We had been clearly informed on sunday (08.10.2017) that we need to pay only 1, 12, 500/-.. Along with 36 months emi & 10 years membership, which we have proof in written... But now they are saying that the amount we need to pay is 1, 62, 000/- which was not not...
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Het Sha
from Mumbai, Maharashtra
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false commitment, fraudulent company.

Address:Mumbai City, Maharashtra, 400053

Membership no[protected]
Name : hetal
[protected]@gmail.com

I was committed below and after paying the money, pls. Note the response.:

1. 3n/4d free holiday package incld all food anywhere in india. After making payment, celia of grand tourio says that the person who confirmed the same made mistake and they cannot provide the same.

2. During presentation yogesh confirmed that they...
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S
Swati BT
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake & fraud commitments

Address:Thane, Maharashtra, 400604
Website:grandtourio.com

We had been clearly informed on sunday (08.10.2017) that we need to pay only 1, 12, 500/-.. Along with 36 months emi & 10 years membership, which we have proof in written... But now they are saying that the amount we need to pay is 1, 62, 000/- which was not not all informed to us. It shows clearly that your company is cheating on us & it will treated as fraud..
We tried to call both the executives who attended us that day - mr tejas...
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M
malkari
from Vasind, Maharashtra
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return of membership fee amount

Website:www.grandtourio.com

I, sunita malkari along with my husband and daughter took the membership on 21 august 2017. We repeatedly asked whether we can cancel the membership midway and get our money back. They assured us that it is possible. We paid half amount through card and other half through cheque. Due to some reasons we decided to cancel the deal. We realised that enough funds are not there in the bank account. We requested them not to deposit the cheque,...
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abhi_k009
from Mumbai, Maharashtra
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false promises and not finding

Address:Thane, Maharashtra

As per package following was promised me while purchasing the package irrespective of domestic or internation places.
1. Breakfast and either breakfast or lunch included in package
2. Free pick and drop from airports to hotel
3. Cab with driver will b arranged and we will have to pay for fuel cost
4. Free outdoor activities
5. Total 6 persons can be accommodated n 5 adult can be adjusted without any extra...
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S
sanjeevHG
from Noida, Uttar Pradesh
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membership kit / free gifts

Address:Thane, Maharashtra, 400607

I took 12 year membership of grand tourio on 12 th may 2017. I was told for free gift "air fryer" & membership welcome kit. I have made many call to the company in last more than 2-1/2 months. The whole money was paid by me, till date i have not received any welcome kit of membership and free gift after full payment, i wrote many e-mail to company manager manoj mishra but till date he has not replied any e-mail.

Sanjeev h....
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G
gargsandeep7
from Gadhinglaj, Maharashtra
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pathetic services

Address:Mumbai City, Maharashtra
Website:GrandTourio.com

This is with reference to the memberships with grand tourio for 6 years with 2 bonus weeks.

I have taken membership on 14-jan-2017 and paid full amount (1.25 lacs) in advance.

In last 6 months, i had pathetic experience and don't find grandtourio as value for money. It's feeling like i have been cheated and made fool.

1. I was promised for candle light dinner but were provided with buffet that...
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Ajitabh Srivastava
from Mumbai, Maharashtra
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cancellation of membership

Address:400607
Website:www.grandtourio.com

I have taken the membership from grand tourio. I have asked for the booking for coorg. Firstly i have informed the grand tourio two months before my date of travel, post that i got a response that booking will be done one month before your journey. When i chased for the booking one month prior to the date of journey, i got a hotel list which was not as per the promised 3 to 5 star hotel. I refused to take them and asked for some other options....
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Bhargava saurabh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 of 1, 125 expand all print all in new window grand tourio holiday solutions pvt. ltd. membership cancellation or emi correction

Address:Mumbai City, Maharashtra
Website:www.grandtourio.com

Dear Rajesh,

I had made a holiday membership purchase from grand tourio holiday solutions pvt ltd., thane branch on May 22 2017, I was promised by the company executive Mr. Gaurav Jinwal and Manoj that i can avail holidays upto 6 days and 7 nights once in a year from the date of membership. They asked me to pay 70000 rs for an emi of 24 months through credit card, which i did. Now the issues here are

Now the...
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Yash Harne
from Mumbai, Maharashtra
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Services

Address:Thane, Maharashtra, 4000606
Website:www.grandtourio.com/servicesDetail.php

Myself yashodhan harne and my wife Ms. Sarika complaining against grand Tourio.Mr. Dharmendra pandey and Mr. Vinay told me to enroll and pay 5000rs. And we are offering you 5star hotel in India in 20000rs.but after month when we visit Grand tourio in Thane office they told us company can not afford in 20000plan .we can not give your money back.after we visit again and again they told us right a letter and cancel the services we will give...
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U
UnhappyCustomerfromThane
from Mumbai, Maharashtra
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Membership cancellation issue

Address:Thane, Maharashtra, 400077
Website:www.grandtourio.com

1. Someone from your team Archana called us and asked us to visit your thane office
To collect your free voucher gift,
She didn't mentioned there will be 45 min session and they are selling tour and travel plans.

Last Saturday we visited to Grand Turio office.
Gaurav and his team member explained us travel package scheme,
2. After making payment we again asked them plan for 6 days holiday...
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Address:Thane, Maharashtra, 400602

Dear Team,

Writing you the mail since today again came to know new surprising element

We were told in the tenure of 6 years - every year we will get to enjoy candle light dinner at any 5 star hotel in mumbai but today when I spoke your customercare executive they gave these names of hotels like Barbque Nation, Vits and 3 more, are these 5 star hotel ???

Till date we have not received the gift...
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Address:Thane, Maharashtra, 400607
Website:www.grandtourio.com

Hi,

I had made a holiday membership purchase from Grand Tourio holiday solutions pvt ltd., thane branch on Mar 26, 2017. I was promised by the company executive Mr. Manoj that I will have 12 months EMI on Indusind Bank Credit Card. Also was promised lot of other things like additional 3 days 2 nights holidays on top of what is covered under contract. Issues are:

1. We asked for 12 months EMI's and filled form...
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V
Vibha Dabhade
from Mumbai, Maharashtra
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Cheated by Grandtourio in same way

Address:Thane, Maharashtra
Website:[email protected]

Vibhavari - i purchased ownership of gths on 6/4/[protected]@1, 27, 500/- for 6 yrs after approaching by their repetitive calls as i am a lucky draw winner n won 99k coupon of 58 brands bla bla... Then their executive swapnil, miss zubeda n sales head mr. Manoj mishra convenience us to purchase the ownership by giving all fake promises! This company is fraud!! They cheat innocent people by playing with their emotions n showing them all false dreams!...
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K
kanchan_84
from New Delhi, Delhi
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regarding emi facility

Hi Grand Turio Team

We Took a membership in the Month of April 2017 for 3 years of 62, 500 Rs, it has been told that we will get EMI Option for which we have submitted the form as well, but EMI is not enable and now my credit card bill amount is very huge, have asked aakash from grand turio regarding the same, he told me to coordinate with indusind band for the same, though it was not my duty but still i did it and have dropped...
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D
D Kothari
from Thane, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lack of response and service.

Address:Thane, Maharashtra, 400608
Website:www.grandtourio.com

I purchased membership with 75k package of this company on 18/03/2017 with sr. no 1004. The package was explained by Mr. Dharmendra Pandey and Ms. Ravina and I was told I will be receiving a call from this company regarding package details and complimentary 2 night and 3 days stay plus food processor or airfryer. Since that day I have been trying to call Mr. Dharmendra regarding package detail. He just send me terms and condition and not...
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Kamala R
from Mumbai, Maharashtra
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Pathetic services and non-responsive staff

Address:400080
Website:www.grandtourio.com

This company has the most non-responsive staff I have ever seen. This includes the top management including the director and MD

I and my family had purchased the membership from this company by paying Rs 1, 90, 000 (Rupees One Lakh Ninety Thousand ) by swiping my credit card in the month of August. This includes 6 days/7 nights vacation every year for 12 years in any of Indian or International tourist destination. Tall promises...
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C
chintan_5
from Bargarh, Odisha
Jul 7, 2021
This thread was updated on Jul 7, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Holiday membership

Address:400077
Website:www.grandtourio.com

I had made a holiday membership purchase from grand tourio holiday solutions pvt ltd., thane branch in Feb 2017. I was promised by the company executive that i can avail holidays upto 6 days and 7 nights once in a year from the date of membership. They asked me to pay 65000 rs. Now the issues are they are not giving the type of hotels as promised. Also now they are asking me to pay some TPC tax for each night of holiday in advance where as...
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Vishal Mandliya
from Mumbai, Maharashtra
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Cancellation policy of the firm.

Address:Thane, Maharashtra, 400601
Website:www.grandtourio.com

Hello Sir,
On 18th dec.16 in the evening I got multiple calls from a number and they said your name was occurred in a lucky draw kindly come with your wife and collect your gift we had 9 more couple like the same. We went at Grand Tourio Thane branch. There firstly we had to fill the enquiry from and then their executive start explaining their tourism package on blank paper. Then we were convinced by them to take their package of...
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