| Address: | Ghaziabad |
| Website: | play.google.com/store/apps/details?id=com.grand.vivanta.app |
Their team called us for dinner and holiday, where we ended up taking a membership.
1) They committed that they had hotels like Marriot Courtyard, Radisson, etc. available.
2) They informed that the concept is that they keep few rooms reserved for their clients and let go few days early. eg : They should have couple of rooms reserved in a hotel for Aug end, and will let go if there is no booking request, almost a week or so before Aug end.
3) They committed that their rooms will always be available as long as we are requesting atleast 15 days earlier for domestic travel and 30 days early for international travel.
4) Also, they showed the app in their phone where we could request flights, so they could get us some discount, and all the hotels available.
All of this turned out to be scam.
Their app is useless, with no hotels showing up. If we submit a request there or even feedback, no one checks or responds.
Experience Officer listed on their app is useless, as neither they pick calls, nor they respond anywhere else.
And no matter what you say, they will not repond on even emails.
We had contacted them atleast 1.5 months before a domestic holiday.
They wasted half month in sending first response.
Currently, we are waiting for over a week now (with multiple follow ups and calls) for them to just answer a simple question we put up as to how many room consumption would be counted.
They are a big SCAM. PLEASE DO NOT TRUST THEM.
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