| Address: | Grand Vivanta Vacations Pvt. Ltd. D 27, Level-3, Lajpat Nagar 2 Central Market, New Delhi- 110024 | | Website: | grandvivanta.com |
We have been called to a fancy restaurant for a high tea where we have been told about the perks of being a privileged "Grand Vivanta" member and the potential benefit which we can reap if we take up the plan. We have also been informed about the various tie-ups with four and five start hotels not only in India but abroad. Once we took the proposal and next day when we asked about our benefits, the whole staged artists started taking off their masks one by one.
Firstly, we asked to redeem one night stay along with dinner package at the place of our choice but they failed to fulfil as a result, wasting our time and further they gave options to choose from a list and again when we chose they were reluctant to provide those services in the desired place and lastly they settled with some basic restaurant or facility of our one night dinner which were out of the list and sub standard as well. From this we got to know the services that might be provided at later point of time.
Secondly, the timeline from we raise a request and get a reply, one will lose his/her interest in planning a trip in that respective place.
Thirdly, we tried to book 5 days stay in Goa and again we were not provided the desired place of stay which were promised during our mentoring session.
Fourthly, the promises that were made for the coupon and related stuff within 2-3 days were not fulfilled as well, a lot of fake promises concerning amazing services and experiences were made during our 1 hour session which were not in line with the kind of experience we've had till now. Our phone calls are not answered. We are fed up with this bad behaviour and therefore we want to revoke our membership.
Lastly, even after shooting out a mail regarding cancellation of membership we did not get any phone call within the next couple of days which we presume is an act of extending the timeline beyond 10 days so that the refund membership amount could be lessened further.
We want maximum compensation for what we lost. Was this information helpful? | 
Working in this company are big bas**rds and id*ots. This company representatives are cheating innocent people. I followed up for services or cancellation of membership for 4 months. No one responses to calls or emails. I was following up with cheaters like Rahul Arora, Mahender, Aftab, Manisha, Ravi, Sudhir Kumar, Pankaj, Ananya, Abhijeet, Dinesh, etc.. These bas**ds are eating fraud money (tat*i) and feeding same to their families. This company must be banned and above bast**rds must be punished in public