Address: | D 27, Level-3, Lajpat Nagar 2 Central Market, New Delhi- 110024 | Website: | grandvivanta.com |
The company had a promotion activity in Bangalore on 19-Jun-2022 for their vacations and holiday packages. The representatives of the company quickly explained the plan and made us agree for a plan and got us very hurriedly signed on some form. They also made us pay Rs 2, 30, 000/- by Credit Card. When back home, we read the form carefully and found that Annual Fee @Rs 18500/- has also been included, which we had not agreed to. We immediately informed to the representatives Mr Mithun [Ph [protected]] and Mr Ashish [Ph [protected]] not to process our form. But, it was processed and we got a mail from the company that membership is done. This included the Annual Fee Rs 18499/- also. The representatives had told that this fee shall be applicable only if hotels are used for more than 4 days and only if certain facilities are used. We had already told them that we are not interested in the services to be given in Rs 18500/- AMC. They included AMC without our consent, and in fraudulent manner. We requested them to do membership without charging 18500/-. Or cancel this. They are forcing us to avail Rs 18500/- service which we do not want. Their reps have done fraud and misrepresentation. Was this information helpful? |