[Resolved]  Grand Vivanta Vacations Pvt. Ltd. — Not Professional

Address:	G36, Hanuman Road Area, Connaught Place, New Delhi, Delhi 110001
Website:	grandvivanta.com

They called us in a hotel saying we have movie passes gifted for the vehicle we bought.
Then the scene was different, Vivanta FRAUD Sales Team [ARVIND: [protected] & AJAZ: [protected]] befooled us and many more guests. They charged us Rs. 1 Lakh for the package and gave us following promises which were all FRAUD:

- they said they are in tie up with Vivanta from Tata group (i confirmed to Tata Group but they denied).

- They said if you don`t like services, you can get 100% refund- they didn`t make any bookings for us initially, and when we raised complaint then they denied to give refund.

- They said they will give Rs. 20, 000/- Amazon shopping vouchers and instead, they gave some FAKE "gitftedtoall" shopping vouchers where all the products were listed in very high price.

When I tried to speak to their FRAUD Sales Team, they ignored the calls and also their customer care Team said they do not agree with what their Sales Team promised to us.

I have been following up for my bookings, mob app login and other issues but they don`t respond back.