Grand Vivanta Vacations Pvt. Ltd. — Refund not initiated, Fake commitments, Fraudulent Activities

Website:

grandvivanta.com

I would like to bring it to your notice that Grand Vivanta Vacations Pvt. Ltd. Is a Fraud Company. They are using the well reputed Taj Vivanta’s name and with misinformation and fake promises playing with people’s hard-earned money

We purchased a TATA vehicle a few months back. These people called us on 14th of July stating that they are the same ‘Vivanta’ company which is the most reputed five-star hospitality brand in the Taj portfolio and associated with TATA group and since we purchased a TATA vehicle, they would like to gift us a free Holiday stay in India. By stating that they called us in a hotel and forced this membership on us with all fake promises.

Later we found out that this ‘Grand Vivanta’ is in no way related to ‘TAJ Vivanta’ or ‘TATA’. Simply by using Vivanta’s name they trapped and looted us. We found out that there is a huge difference between what they promised while selling the membership and the actual service/Facts.

They promised to give 10K Amazon voucher and free PVR passes within 24 hrs. Needless to mention we got nothing since it was again a fake promise even after multiple follow-ups.

They told us that they are associated with 900+ premium hotels brands worldwide and the list is available online. But when we asked for the list, they gave us the link to their webpage which doesn’t have any hotel details and the webpage looks very fake and unprofessional too.

https://grandvivanta.com/

We sent an email to them on 18th July asking for a holiday trip booking. They were supposed to get back to us within 24 hours with the list of hotels and bookings as promised. But it's been more than 2 weeks, we haven’t got any response.
Multiple Consumer Forum Complaints against this Fraud company for scamming have already been lodged and available for further investigation. Here is the link to the various complaints against this company raised by other victims of this scam:

https://www.consumercomplaints.in/bycompany/grand-vivanta-vacations-pvt-ltd-a623...⇄

Even in their Facebook page people have complaint and commented it as a fake company:

https://www.facebook.com/vivanta.grand

Upon losing our trust and finding many complaints against this company, we asked for cancellation of our membership and refund of Rs 110000. But not getting any response from them regarding the cancellation. The sales team are not reachable, RM is not picking up the call, customer service team is not at all responding to the emails even after multiple follow-ups.

Please help us in getting our hard earned money refunded.