| Address: | D-27, Level 3, Lajpat Nagar - 2 Central Market, New Delhi - 110024 | | Website: | grandvivanta.com/contact.html |
Grand Vivanta had represented to me that for a travel package of 15 years Rs. 2, 00, 000/- had to be paid initially of which I paid a lumpsum amount of Rs. 1, 00, 000/- and the remaining amount was told to me by Vivanta that it could be paid through interest-free EMIs. However, over the past two months, interest has been charged and the EMI gets compounded with every instalment and is being deducted via credit card payment.
Also, many of the package features are not promptly given to date. It is extremely hard to get these issues resolved through the Customer Care service of Grand Vivanta.
Please assist me in getting this issue soughted out.
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