Great Eastern Appliances — Booked my fridge on 25th June 2022. But still waiting for my fridge. Worst service and very bad behavior of your staff.

Address:

Gorabazar Kolkata

Respected Sir,

This is very hurt feeling to inform you that I am a frequent customer of your good company (great eastern). Day by day the attitude and behavior of your gorabazar, Kolkata staffs are getting worst.

I booked 01 double door fridge of samsung company from your gorabazar branch on 25th June 2022 and was told by Mr. Samir Mazumder (big lier), it will be delivered in 3-4 days.

Firstly it was delivered after 6 days on 1st July 2022. The same day the which I was having was taken by them of 1000/- (company policy). Fare enough.

Very next day when samsung engineer came to install and demo of the same. It was not working. He told consult with you great eastern gora Bazar to deliver the fresh one from their store.

I called your gorabazar store for the same. They just misguided me and told the new fridge will be deliver within 02 days. But so far it has not been delivered. Every day we are going and they say we are working on it but so far it has not been delivered.

Sir, the problem is me and my wife both are working and can't visit your store and your staff Mr. Samir Majumder, Sampa Mondal and even store manager are not answering my calls.

Still I am waiting for my fridge after making the payment. On 2nd July I have to pay the first emi of the same.

This is the shame for great eastern that, it is the very honored and respected company which is having a good name in the market. Just because of their few staffs, getting diminished.

Kindly do the favor for me atleast deliver my fridge asap. I am enclosing my bill alongwith this mail.

Thanks and regards
Subhash Kumar Prasad
Mobile no [protected]
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