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Great Eastern Appliances Complaints & Reviews

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Last updated Sep 2, 2023
Complaints 517
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42
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475
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Great Eastern Appliances Phone Numbers

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+91 33 2289 5388
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+91 33 2289 5625

Great Eastern Appliances Website

Great Eastern Appliances Head Office Address

'Technocity', 15B, Sarat Bose Road
Kolkata
Kolkata District
West Bengal
India
700020

Great Eastern Appliances reviews & complaints(517)

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I bought a whirlpool fridge from the great Eastern Dalhousie on saturday[protected]. I was promised confirmed delivery in 3 days with the confirmation of stocks being available.
After 4 days, i was told that the stocks were not available with no defined delivery date.
We kept on calling for an update and every time we were given false promises of the product getting delivered today itself.After the last call the sale person...
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T
Tuba fatma
Sep 2, 2023
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Appliances not deliver yet

I purchased the fridge and paid the amount of 36000 but the product is not delivered yet and the sales person is also delaying by making different excuses and was way rude, it was way unprofessional behavior of the great Eastern staff .All were just asking to come and complain but not taking any action.When I'm talking about my refund and cancellation if the product they are not even giving me return.i want help as soon as possible...
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S
Suman saurav 493
from Howrah, West Bengal
Aug 5, 2023
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Hitachi 518hdea/1.5 ton inverter split ac (indoor)

Address:15/4/A, Kumar para Lane, liluah, Howrah 711204

I HAVE PURCHASED ONE AC Hitachi 518HDEA/1.5 TON INVERTER SPLIT AC (INDOOR) from 2/17/1, G.TRoad, Keyaghat, Uttarpara, Hoogly, Pin - 712258, West Bengal on 05.06.2021, But at that time not given In Voice Bill of that Item.
Now In Voice bill is required for repair of Mother Board of that Machine, Technician of Hitachi company demanded In Voice bill since The AC machine is under warrantee period.
So I request send me the In Voice...
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pipingmaterial
from MUMBAI, Maharashtra
Jul 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Business

Address:MUMBAI

To join or finish a piping system, fittings manufactured of stainless steel grade 304 are employed. The Stainless Steel 304 Buttweld Fittings have a high melting point of 1400 degrees C, and as a result, they are frequently used in numerous high-temperature applications. There are various types of SS 304 Fittings, and each is utilised for diverse purposes. Get the Middle East's most cheap industrial metals and alloys.

https://www.pipingmaterial.ae/stainless-steel-304-pipe-fittings/...
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Animeshsil2086
from Uttarpara, West Bengal
Jul 7, 2023
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Complain about after sale Services

Address:Uttarpara

Hi Team,
I am Animesh Sil. I have purchased a product on 20th June 23 and I got a confirmation that product will be delivered within 10 days. But it was not happened and after so many calls and physical visit on store final I got the product on 5th July. Than I called sales executive for installation so she is not responding and rejected my calls. And also did log installation call which supposed to be done by her....
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deepg98
from Mumbai, Maharashtra
May 27, 2023
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AC installation issue by VOLTAS and Great Eastern

Address:Great Eastern Behala,kolkata and Voltas AC installation section

During purchase of AC machine detail information provided to them as 9th floor and outside window the external machined needs to be fit in.I asked them let us know if there is any concern .
They did not tell anything, but in the recent past before installation they told without cutting window grill they can't install AC machine at the last moment.This has caused a serious problem for me.
If it would have informed during purchase...
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A
arupkumardas8
May 18, 2023
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Delivery of wrong product

Address:Madhyamgram, Kolkata

Hi,

I booked a Whirlpool refrigerator on 6th May from the Madhyamgram Great Eastern store but received delivery of a different model. They showed me a different refrigerator model but generated the bill against another model as the one they had on display was out of stock, but this happened without our knowledge. We spoke to the store manager who said that since the model we chose in the first place is out of stock, we can...
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S
Sandy gsh
May 18, 2023
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Ac purchased but never installed

Address:BD Salt Lake 17, kolkata 700004. Sales boy subhankar das and bapi mondal.

Great eastern saltlake Kolkata (BD 17) retail outlet is pathetic. I purchased split ac one week back in cash. No one came. The sales boy does not recv calls after calling numerous times. He once recvd call to insult like have you got electric at home ? So you know what ac is ? He says for installation i must buy all materials required and that too it's common sense to guess what materials. They won't say anything so that cust faces issues....
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Yamini2906
from Kolkata, West Bengal
May 17, 2023
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Non refund for order 1435

They are big scammers dont trust them . I ordered ac from them and cancelled within one day . My entire money of 42000 they still didnt return me its been more than one month. I reached out to everyone but no refund .. terrible customer service beware of them...
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J
Joyjit Sarkar
May 4, 2023
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Replacement of Lloyd AC due to damages

Address:Baguihati Kolkata

We have purchased one Lloyd ac from Great eastern shop, Kolkata, Old Court House Street on 17 Apr 2023 (order no. DLH/SO2324/02123), after many rerequest it was delivered on 21 Apr 23, So many complaints raised by me as a customer, Technician came for installation on 28 Apr 23, during installation technician found both indoor as well as outdoor compartment damaged, I reported this matter on same day to shoppe manager, but till date item not...
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B
from Kolkata, West Bengal
Apr 23, 2023
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Non delivery of product and harassment to customers

Address:Kolkata

I have paid in full for purchase of a Samsung washing machine on 07.04.2023 from Great eastern, Garia branch, Kolkata-700084. I am still waiting for delivery of my product. After 11 days, on 18.04.2023 I was told that the product is not available and hence I revisited the branch and paid extra ₹2, 200 and chose another product. It was promised to me by the salesman that positively without fail the item shall be delivered by 21.04.2023....
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A
Anuraag Das
Apr 21, 2023
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False delivery promises with no actual delivery

Address:Great eastern trading co, baguiati branch Kolkata west bengal 700059

I bought a bluestar 3 star non inverter ac on saturday(15-Apr-2023). I was promised confirmed delivery in 3 days with the confirmation of stocks being available.
After 4 days, i was told that the stocks were not available with no defined delivery date.
We kept on calling for an update and every time we were given false promises of the product getting delivered today itself.
2 days later the monologue changed from ac...
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Immanash
from Mumbai, Maharashtra
Apr 18, 2023
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Misbehaviour and cheating customer

Address:Great EASTERN, Khadinamore,Chinsurah

A 1 ton Panasonic AC was purchased on 15/04/2023 from GREAT EASTERN outlet at KHADINAMORE, Chinsurah, Hoogly(712102).
The staff named RAJU KUNDU having mobile number : [protected] is the staff at GREAT EASTERN who convinced me to buy the Air Conditioner.
Rs 400 was taken from me for the ANGLE for fixing the AC. But I didn't receive the angle from the delivery boy.
I had to go again with the bill at GREAT EASTERN to get...
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S
sarkarsubha
Apr 15, 2023
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Delay delivery

Address:Barasat great eastern electronics 700124 jessore road

I have purchased one 1.5 ton panasonic ac and one vguard inverter from barasat great easte

I have purchased one 1.5 ton panasonic ac and one vguard inverter from barasat great eastern on 06/04/2023.it is almost 10 days over my product is not delivered yet.every day i see your negligence in delivery.every day you are saying i will deliver tomorrow. But you are not delivering my product.i cannot tolerate this type of misbehave.it...
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N
Neelnjana Dutt
Apr 13, 2023
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AC Whirlpool

Address:Kolkata 700110

I have purchased a AC from Great Eastern Sodepur brunch kolkata: 700110, few days back. I am yet to recieve the product. Full payment is already made.

I was told by the seller (DIPANKAR SAHA) that I will get it delivered on the next day.

ITS AROUND 5 DAYS AFTER THAT, I HAVE CALLED FOR 10 TIMES, HE IS TOO BUSY TO GIVE ME A PROPER UPDATE.

I have been purchasing product from great eastern since long....
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Kaushik Dutta 1976
from Kolkata, West Bengal
Mar 2, 2023
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Refrigerator Delivery

Address:Narendrapur

I have purchased a Refrigerator from theur Narendrapur branch in the name of my mother Molly Dutta on 26.02.2023 for her as she is 72 years old and asked for an urgent delivery. To the surprise on 02.04.23 still it is not delivered whereas their maximum days of delivery is 3 days from date of purchase. Evryday their logistics after we call tells us let us see if we can arrange the vehicle today..They make mockery of customers thinking we...
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dpsen
from Kolkata, West Bengal
Feb 12, 2023
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LG Microwave Oven faulty Unit Replacement

Address:2A, Baladitya Apartment, 95/4 Narkeldanga Main Road

This is to inform with my utter frustration that it's almost 3 weeks now, Great Eastern Kankurgachi is yet to successfully replace one of the LG microwave faulty unit with a good one.

I have purchased one number LG Microwave oven (LG-MJEN-326TL/32 LTR CONV MWO) on 22nd January, 2023 from Great eastern Kankurgachi showroom vide order no KKG/SO2223/08054. The delivered unit appears to be faulty as the front screen of the unit...
+3 photos
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Rk Pragyajit Singh
Dec 17, 2022
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Fridge delivery

I bought a fridge almost 10days back from the gorabazar branch
pincode: 700028
the product was damaged so we asked for a replacement.
the staff have been telling us continuously that we will receive the product today but they still haven't delivered.
the staff is extremely inefficient and rude.
we even asked for a refund but they refuse to do so.

name : Rajkumar Prithwijit Singh
contact:...
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Address:Garia, Kolkata

I wish to lodge a complain against one of your sales personnel Abhishek Chakroborty of Great Eastern Retail, Garia branch for misguiding and falsifying facts causing unnecessary financial burden on the customers.
I have bought a Bajaj storage water heater (Calenta 15 ltrs.) and he quoted a price of Rs 11890.00. After settlement of the bill, he gave me two money receipt one for the geyser and another for the extended warranty totalling...
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Akas Shil
from Kolkata, West Bengal
Nov 25, 2022
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Complaint about non-replace of defective product after 15 days

Address:Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore

Dear Sir/Madam,

I have purchase a Godrej Semi-Auto washing Machine from Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore on Sunday (i.e. 13/11/2022), on the delivery date they promised us to get the product within two/three days.

But, regret to inform you that delivering after 5 days on dated: 18/11/2022, it has been noticed at the time of Installation that the machine is damaged (Dent...
+1 photos
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