| Address: | Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore |
Dear Sir/Madam,
I have purchase a Godrej Semi-Auto washing Machine from Great Eastern Trading Co. at 23B, Bagmore Station Road, Near BagMore on Sunday (i.e. 13/11/2022), on the delivery date they promised us to get the product within two/three days.
But, regret to inform you that delivering after 5 days on dated: 18/11/2022, it has been noticed at the time of Installation that the machine is damaged (Dent on front side). Immediately the installation has been stopped as I instructed to the technician.
Even after I called the sales person on this number +[protected] and the service personnel on this +[protected]; they promise me to replace the same from the company within 7 to 10 days. Also, I have lodge a complaint on Godrej customer care on this number[protected] about the same and they also promise me to take care the matter on their priority basis.
After spending 13 days from the date of my purchase, the damaged product yet not replaced till date.
As a buyer! Isn’t harassments?
If so, then please look into my matter seriously or else cancel my order and revert back my payment, which
financed by Bajaj Finance. I will purchase the same from somewhere else.
With regards,
Akash Shil
[protected]
[protected]
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