Great Eastern Appliances — Delayed delivery and unethical behaviour from support staff

Address:

Kolkata, West Bengal, 12 340

I bought voltas ac (1 ton split 125 ey-r) on 14th april 2016 from the great eastern (Habra outlet) and promised that my ac will be delivered in 2-3 days maximum!
Now they clearly denied that and they said that ac is not available !

This is absolutely misleading information for which i am being harassed!

I called voltas customer service ([protected]) and they said this ac is not out of stock! I have that voice recorder.
I visited this outlet couple of times to find out about any recent updates but now they asked me to buy another product!
I believe no one is doing any favours on any one and hence i expect professionalism!

My invoice number is 21/sa/1617/0084

Kindly look in this matter please!
Would really appreciate!