Great Eastern Appliances — Delayed installation

Address:700009
Website:great eastern

I have called numerous time on those numbers which are mentoned on the bill however nobody answered the call, i have also tried to call the customer service number but still the same is this a way you deal with the customers.when i have already paid the amount of AC installation why you people did not mention the date properly.In terms of taking money you people are very quick and in terms of delivary you people are not.I have wasted all my time staying at my property but you people did not turn up, i want to know when the installation will be done and i need a compleate refund of of wasting my time at home as i get paid for working in hourly basis.any further feedback will be appreciated.

In case you need to call:[protected]

Invoice number:DH/SA/1617/00996
Was this information helpful?
No (0)
Yes (0)
Great Eastern Appliances customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have called numerous time on those numbers which are mentoned on the bill however nobody answered the call, i have also tried to call the customer service number but still the same is this a way you deal with the customers.when i have already paid the amount of AC installation why you people did not mention the date properly.In terms of taking money you people are very quick and in terms of delivary you people are not
We are sorry for the inconvenience caused to you. Your complaint has been taken note of and we will get in touch with you.

Monica Bhagat
Customer Relation Manager
Bought one 2 ton AC of Voltas on 11.04.16 . from your showroom at Gorabazar, Dumdum, . Received it on 12.04. Even after several attempts, failed to contact helpline of Great Eastern or that of Voltas. Showroom manager failed to give me any docket no of Voltas Service center( which could help me to complain at Voltas). Till now no one contacted me for installation. Your manager is asking me to complain against her! Dr. Gautam Ghosh, Flat 204, Surovi Appt, 43 Post Office Rd, Kolkata 700028. Ph [protected] or [protected]. Inv .No DD/SA/1617/00268 Dated :11 th April. How can you help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Great Eastern Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    520
    Pending
    0
    Resolved
    42
    Great Eastern Appliances Phone
    +91 33 2289 5388
    +91 33 2289 5389
    +91 33 2289 5390
    Great Eastern Appliances Address
    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
    View all Great Eastern Appliances contact information