Great Eastern Appliances — Failure to deliver the product

Address:

18, CHATTERJEELANE GARBATI, P.O. BUROSHIBTALA, CHINSURAH, HOOGHLY-712105

Sir, I, Mrs. Shraboni Das, have a complaint against your Great Eastern (Chandannagar branch) regarding the fact that I have recently bought an ac on 13th May & submitted the cheque (Cheque No. - 490221) to the branch sum of the amount of Rs. 40, 931/- on the same day. But the branch didn't deliver the product & the amount hasn't been debited from my bank A/c till now. The branch isn't co-operating with us. Upon contacting the branch, the manager didn't care to our problem & behaved very rudely with us. We're very much disappointed at this kind of service received from your branch. Kindly requesting you to take proper action against the branch otherwise I'll be bound to take another legal step.
I'm attaching the invoice copy.