| Address: | 66, Sir Syed Amir Ali Avenue. Kol- 700019. |
Hi,
I have purchased a microwave oven on[protected] and the same was supposed to be delivered on 30th itself. Shocked to notice that the microwave oven is yet to delivered. I called up Great Eastern Beck Bagan and spoke with Mita Ray who was the sales person at the time of purchasing. She was very rude and her response was that I will be receiving the oven today on[protected] as she forgot to update the warehouse for delivery on[protected]. She committed that the Oven will be delivered today. I spoke with the store manager and he confirmed that the Oven will not be delivered today as warehouse is unaware about the dispatch. Shocking with different version. I then called Mita Ray and she said to consider the commitment of the store manager as we was not aware about the dispatch details.
May I know the reason why the microwave has not been delivered inspite of making the payment??
Details attached below. Need a revert in priority for such irresponsible customer service. If the same could not be delivered on time then cancel the order and refund the payment made.
Regards:
Sahir Nawaid
[protected]
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