Great Eastern Appliances — Leak of personal information from the shop and cheat of appliance

Address:Kolkata, West Bengal, 700034
Website:Great eastern appliances pvt ltd

I purchased a Samsung refrigerator from great eastern appliances at 102 Diamond harbour road branch, they took my address and other personal information required for delivering the item. After the item was delivered, a person called to install it, he knew all the right details about the fridge and my number and address, he came and fixed it charged extra 1000 rupees showed me a bill, on the next day a call came from Samsung saying they want to come over for demonstration, i was shocked and informed the shop. They assured me that they will take necessary steps to catch the culprit who leaked my address and number and came to my house illegally but no progress, even the shop is not attending my calls anymore. This is a matter of security and fraud, how can the shop do this for their personal benefit and cheat their customer and put them at risk? I am never going to buy any more products from this horrible great eastern and advice others to do so for their own safety. the dealer who sold me is Biswajit Mitra cont no. [protected] in that shop. Great eastern shops are cheat fraud and unsafe who goes about leaking customers information and earn money using salesman and big brand names.
Was this information helpful?
No (0)
Yes (0)
Great Eastern Appliances customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Great Eastern Appliances
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    520
    Pending
    0
    Resolved
    42
    Great Eastern Appliances Phone
    +91 33 2289 5388
    +91 33 2289 5389
    +91 33 2289 5390
    Great Eastern Appliances Address
    'Technocity', 15B, Sarat Bose Road, Kolkata, West Bengal, India - 700020
    View all Great Eastern Appliances contact information