Great Eastern Appliances — Not received the product

Address:

Dalhousie great eastern

At the time of purchasing my product that is on 29th May I told to Dibyendu Halder please deliver on time because they are senior citizen customer please deliver it on my present and also need to be done at my present that is within 11th June but he is not responding my phone also and also no idea what is the status of this product it has been dispatch or not