Great Eastern Appliances — TV

nandandhar

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700019

I have purchased a 55 "LG TV on 26 February 2017 from the 66, Syed Amir Ali Avenue, Kolkata-19. Till date the product has not been delivered. The salesman Mr. Soumyadip could not be contacted over phone on 02.03.17. I have contacted the store, the manager Mr. S Chatterjee, the call centre but none could provide me any details about the target date of delivery. It is really very disgusting and regretted for the casual approach of all concerned.

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Great Eastern Appliances customer support has been notified about the posted complaint.

Mar 07, 2017

Updated by nandandhar I don't know if there is anyone monitoring the complaints lodged by the customers.

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Comments

nandandhar

from Kolkata, West Bengal

After repeated liasioning with the call centre Store manager, the product (LG TV 55")was delivered on 5th March evening. However the same was to be delivered by 2nd march.No response from the great eastern staff regarding installation of the product despite promise of free installation very next day. I called L G customer on 6th evening and came to know no request made for installation. Ultimately I booked a request for installation which yet to be matured. Nobody from the store at Bakebagan is picking up the call.
Horrible experience with great eastern appliances.