Great Eastern Appliances — tv installation

I had purchased a tv from sodpur great eastern on last saturday morning. Mr kunal das customer care executive had confirmed me as next day was sunday so the installation would take place by monday. Yesterday there was no response. Then i had called him up at 8 pm and he had assured me he will call me up today morning. Again there is no response. So i had called him up at 3 pm. Again a false assurance from his side.
Now it's 7 pm. Again i have to call him up. He has no clue regarding installation. I am a n old customer of your company. But this type of false commitment not at all expected.
Regards
Arijit dhar
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