Great Eastern Appliances — Wrong product delivery.

Address:	Kolkata, West Bengal, 700031
Website:	www.greateastern.in

I purchased a refrigerator from Great Eastern Dhakuria on 22nd may 2017, got the delivery of product on 25th may, 2017. The model i received not the same as the product i booked, i raised the complained with the branch manager immediately on 26th may, 2017. No exchanged of product was made after two days. Again i raised complained with with customer care centre as the manager never received the phone, even then they keep on rolling day by day through false commitment. After 3 days i again complained on customer care, but no positive steps has been taken so far.It seems like they have knowingly cheated people like this.Planning to lodge an FIR and take the case to consumer court.