Greedge — MS abroad program- Cheated by not fulfilling terms

Address:	No. 124, 5th Street, Padmanabha Nagar, Adyar, Chennai - 600 020,India. Landmark: Near Adyar Post Office +91 98844 53276 [email protected]
Website:	www.greedge.com

GREEDGE is an online educational institute based in Chennai that offer services related to GRE, IELTS/TOEFL and for targeting universities abroad for Masters(MS). They contacted me in December 2019 when I was in my final year of B. Tech and already had a good GRE and IELTS score. They told me about their program that would give me draft Letter Of Recommendations, Statement Of Purpose and identify 15 colleges in Germany and Canada each for applying for a masters in my field of interest (Mechatronics/Robotics). They kept assuring and making promises that with these large list of colleges and their quality LORs and SOP, I will definitely get into a good college. I paid a total of Rs 34299 for this. Then they started showing their real nature. They were very slow with the preparation of LORs and SOP ( so slow that I had to make one LOR by myself and they ended up making just 2 out of the 3 promised ones). They started telling me that it is very difficult to find colleges for my field of interest. But I had informed them of the field even before paying the fee and they kept assuring that they could help me with any field.
After all that, thet finally came up with a list of mere 8 universities( 7 in Germany and just 1 in Canada. Only 4-5 were decent ones in this list and anyone can find these 8 colleges with a simple Google search. Some colleges required knowledge of German language and work experience and I had informed them that I didn't have either before payment) whereas they had promised 15 Universities from germany and 15 from Canada and that was what I had paid for. Then they started saying the same thing that it is very difficult to find and that with my profile I can definitely get into the top ones amongst the 8 colleges they provided.
I applied to all 8 colleges and did not get admitted in even one of them! My friend who had poorer GRE score than me ended up getting in one of the good institutes. All my classmates who saw my LOR and SOP were surprised by the many mistakes in them i.e the way in which it was prepared.
So, it was clear that I won't be able to pursue a Masters this year. I have also lost a good scholarship that I had(about Rs 20, 000 yearly) because there will be a break in my studies. Considering all this, I talked to GREEdge and requested them for a refund (A partial refund atleast). They said that they have a "no refund policy". Almost 2 months after deliberately not giving me a response, making excuses (even including COVID cases) to delay giving me a final solution, they finally told me today the same thing that they have a "no refund policy".
There are lots of online complaints against GREEDGE made by helpless students. They have cheated me off my money and have put me in a tough spot during this COVID times.
They are arrogant and think that no one is going to make them answer for these fraudulent actions.