Green Line Travels — pickup bus did not pick me up and the customer care support lady kept telling me wait it will come

Address:

Bellary, Karnataka, 583201

This is not acceptable at all.. I was waiting for my bus for above 180 mins (2 and half hours) and was guided wrong information that bus will be coming and it is traffic and after few times they even stopped taking the call and did not respond.. I asked my friend to try calling and when he asked they said they already left and i was not reachable.. They gave their number and i tried calling and never they took my call. I would have atleast took cab and reached anand rao circle. Also i got the booking message on the day of journey after the bus started. Not even single number from the booking took the call