Comments
Thanks for your response Mr.kumar. Kindly note the following:
1.After paying the advance amount, the document was given to me only the next day, which I didnt mind at all, as I seriously understand the operational hiccups from your side.
2.When you can send a vehicle to visit your site, and to handover the document through your runner boy, there should also be a provision for collecting it back when customer is not interested in the progress. But I was asked to hand it over to your chrompet office, for which I posiitively responded and travelled all the way from west mambalam just to return it back. They asked me to visit your office only after 3pm, for which i again responded by sticking on to the time you prescribed.
3. When i was informed to visit your office to give back the document, I was not told that the refund will take its own time period.
4. At your office premises, I was not given any reason for the late credit. A polite reply would have satisfied me inspite of me travelling all the way just to handover the document. The way they behaved at your premises was a way authoritative, which you should look upon and take corrective measures.
5. Special thanks to Mr.Raja([protected]) who tried to sort out the issue immediately for which your staff gave me a authoritative response.
Pls note that the issue is not just about the money. Our time is valuable too to run behind anyone. Proper intimation and polite response would solve any customer's need. Thank you.
1.After paying the advance amount, the document was given to me only the next day, which I didnt mind at all, as I seriously understand the operational hiccups from your side.
2.When you can send a vehicle to visit your site, and to handover the document through your runner boy, there should also be a provision for collecting it back when customer is not interested in the progress. But I was asked to hand it over to your chrompet office, for which I posiitively responded and travelled all the way from west mambalam just to return it back. They asked me to visit your office only after 3pm, for which i again responded by sticking on to the time you prescribed.
3. When i was informed to visit your office to give back the document, I was not told that the refund will take its own time period.
4. At your office premises, I was not given any reason for the late credit. A polite reply would have satisfied me inspite of me travelling all the way just to handover the document. The way they behaved at your premises was a way authoritative, which you should look upon and take corrective measures.
5. Special thanks to Mr.Raja([protected]) who tried to sort out the issue immediately for which your staff gave me a authoritative response.
Pls note that the issue is not just about the money. Our time is valuable too to run behind anyone. Proper intimation and polite response would solve any customer's need. Thank you.
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+91 44 4281 1575
No. 10B, Murugeshan Street, 1st Floor, Arumbakkam, Chennai, Tamil Nadu, India - 600106
You can please find an earlier message which have been posted in this same complaint website .all customers are trying to make it happen instantly at the time they arrive to office.if it's refund or any sort of issues.please call [protected].I am one of the managing partner.please speak directly.