Grofers — amount deducted but the order is not placed

Address:201005
Website:Grofers

Sir/madam,
Yesterday i ordered goods from grofers app and chose to pay with netbanking
But when i entered the otp, the connection timed out. But money was also deducted 3078from my hdfc account and my order did not place. So i lost my money.
I request you to take necessary actions and help me with this regard as rs 3078 is not small amount.
Thanking you in anticipation.
Yours faithfully
Manish karnatak
[protected]@gmail.com
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Comments

Grofers Orange Day Sale was a fraud, There 100% cash back use is with condition that only 20% of that can be used in 1 order. Means we need to place five more orders of the same amount.

This is pure cheating, they need to tell these conditions when advertising.

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