Grofers — bad delivery service

Address:New Delhi, Delhi, 110037

I placed an order (Order id: ord[protected] store name: super store - vasant kunj) and scheduled my order delivery but it gets delayed by 1 day without any pre-notification and communication and when i chase up then after one day i got the message that few items is not available and we are processing refund for all such products that were unavailable.

Is it the good service? If an item is not available in the inventory it should not visible to buyer and if it is visible it should be included in the order at any cost.

Very poor service i would not recommend this to buy grocery using grofers...
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

My name is Sunita, my order number is-ORD[protected], on date 14 July 2018.
My order cannot delivered. My address is
87, 3rd floor, Kohat enclave Pritam pura New Delhi 110034 .My contact number is [protected]

I ordered some products from grocers . today I received my order .the amount of my order is 605 rupees .I gave him 2 notes of 500 delivery boy asked me for a change of 100 rupees . when I give him the change he took tha chance and all the money . he took 600 rupees . I want my money back in 5 days otherwise I will call the police .

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Grofers
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    481
    Pending
    0
    Resolved
    50
    Grofers Address
    Plot 64H, Sector 18, Gurugram, Haryana, India - 122001
    View all Grofers contact information