Grofers — no delivery

This is third or fourth month you have not keep delivery promise.
Your workers modus operandi is this: a) keep the customer waiting. b) Call him once on mobile and as he start to respond disconnect the call. c) Never pick the call whenever he try to ring at the number given by you on your app.
Keeping all this in mind, just cancel my latest order, refund my money at once. I will not receive the late delivery now as it was my last order. Your workers and you too are bunch of liars and you never care your customers.
Inform me about prompt refund.
Nusrat Zaheer Ahmed
Mobile: [protected]